Inbound answering
Your phone rings at the worst possible moment for you and the caller both.
AI receptionist for plumbers
Connect Helm builds an AI receptionist for New Jersey plumbing companies. It answers every call 24/7, separates a slow drip from a flooded basement, books the first available slot, confirms it by text before the caller hangs up and logs the call to your CRM. It identifies itself as an assistant, and callers can reach a person on request.
What it does for plumbers.
Emergency triage
A drip and a flood are different calls. Triage decides who gets woken up.
Appointment setting
First available, confirmed by text, before they hang up.
Getting found comes first.
Emergencies don't shop around. Someone standing in a wet basement calls the first plumber who looks real and picks up — within twenty or thirty minutes of home.
WHAT MOVES THE NEEDLE
- Profile accuracy — a wrong phone number here is a lost job
- Service-area pages for the towns you actually cover
- Reviews that mention speed
- A mobile site that shows the number in the first second
- Being answerable when Google's AI calls
The SEO service covers this side, and the how it works page shows the full plumbing build.
Where we work.
Connect Helm is based in Branchburg, New Jersey. We serve Somerset, Hunterdon, Morris, Middlesex, Monmouth and Ocean counties, and work remotely with businesses across the US.
Questions plumbers ask first.
Hear it answer your kind of call.
Tell us how your calls come in and what has to be known before a job is booked. We'll show you the agent answering that exact call, and tell you plainly whether it's worth it for your business. Pricing is quoted per business after that conversation.